We collaborate with aquatic design firms, architects and engineers throughout the world to specify the right product for the right application. Our streamlined approach to the architectural submittal and approval process is anchored by a staff of dedicated professionals that are committed to defining and highlighting the smallest details.

It’s the personalized attention focused on each project that sets Neptune-Benson’s engineering department apart. When your team interacts with us they’ll experience a level of immersion into the project that goes well beyond industry standards.

Research & Development

Neptune-Benson, a company founded by Engineers and built by Engineers. So innovation and manufacturing new products can be found at the very core of our business.

Neptune-Benson’s commitment to research and development has been the backbone of the business for over 55 years. It really is hard to overstate the importance of R&D. New ideas are cultivated by a team of technically proficient and hard working individuals that boast a cumulative knowledge of aquatics that is unparalleled. We’re on the ground and we’re in the trenches every day. From this vantage point we have a keen awareness of what is needed, what will work, and how to get there.

Current Research

Adding to and improving Neptune-Benson’s line of products and systems through R&D is more than just a task-at-hand; it’s a mentality of technological advancement that our staff puts forth daily.

AutoCAD Library of Drawings

We have a vast library of AutoCAD drawings of the most popular Neptune-Benson products and sample Pool Design Packages.

Every filter system we provide is prefaced by a detailed CAD drawing that along with our component specification cut-sheets, adds-up-to one of the most comprehensive “Shop Drawing Submittal” packages in the industry. With almost 7,000 installations worldwide, our CAD library is extensive as it covers every component and system Neptune-Benson carries. We're happy to share any of these scaled CAD drawings with your design or engineering team at anytime.

Here are some scaled samples of CAD-block drawings that Neptune-Benson provides. Please contact Neptune-Benson’s engineering department directly to request drawings specific to your projects design.

Defender_SP-33-48-732_Default_Views.pdf
Sand_Filters_48108SHFFG_Model.pdf

Traves Ogilvie

Traves Ogilvie
Engineering Manager
togilvie@neptunebenson.com
(800) 832-8002 ext 217
cell: (401) 636-0455

Technical Support

After Sales Support is everything when purchasing a technical product. A team of subject matter experts is waiting to help.

Turnkey Expertise

The nature of intricate mechanical systems means the need for technical support and trouble-shooting is inevitable. Complexity factors at play require knowledge of not just MEP systems... but multiple disciplines such as electricity, hydraulics and metallurgy.

Neptune-Benson’s technical advisors and system engineers help pull all the information together providing a comprehensive solution for our customers. The product literature and operating manuals that we provide offer step by step instruction on how to run and trouble-shoot all the systems and products that we sell.

Ask Engineering

Have a technical question? Then ask the engineering guys.

Our engineering department is available for technical phone support on:
1-800-832-8002
Email aquatopia@neptunebenson.com

Product Demonstration

They say “Seeing is Believing”. So go ahead and take a look at how our revolutionary filter works.