Service & Support

Smiling Service Rep

At Your Serviceā€¦

Neptune Benson has a highly skilled technical support group that can provide quality service and support to provide years of trouble free operation of your UV system. These local technicians are available for same day emergency service, as well as scheduled maintenance.

ETS-UV Disinfection Service

Submit ETS-UV Service Request
Call for service: (877) 885-4628 or (920) 885-4628

All Other Requests

Call for support: (800) 832-8002 or (401) 821-2200


Neptune Benson maintains the largest distributor group in North America. Our Distributors stock replacement and service parts. In addition, we maintain a full inventory at our factory locations in Wisconsin and Rhode Island.


Neptune Benson provides solutions in a variety of applications across various industries. We offer industry specific warranties to suit each specialized need because each system is designed to operate under customized conditions.

Technician working on pipe


Neptune Benson maintains a network of highly trained Service Technicians to offer installation support, start-up assistance, operator training, and routine and emergency service.

Maintenance Photo


Practicing routine preventative maintenance on Neptune Benson systems will increase product reliability, reduce production downtime, and promote years of trouble-free service.

Service & Support November 4, 2014